Whilst running a Managers training programme the other day I was taken back to my training in Transactional Analysis (a theory of personality) and it struck me how sometimes with the best of intentions, managers can set up ‘unhealthy’ relationships with their consultants. You will be familiar with the term Parent, Adult, Child which in Read more

How many times in your career have you heard the words ‘work smarter, not harder’? Top billers seem to have the innate ability to do this, they do work hard but they choose to work on the right activities, the right candidates, the right clients, where they know they will get a return on investment Read more

Lots of booze, mince pies and mistle toe? The Top Billers I have worked with hardly ever switch off, they are always thinking about how they can do better, how they can bill more, earn more and outperform more. How will your recruiters spend the break? In-between the festivities perhaps they will save some thinking Read more

But don’t break the relationship! Classic call, you can hear it now can’t you? ‘well when am I going to get feedback? Why haven’t you come back to me? You said this role was urgent’ (said in a frustrated tone). It happens every day, in every office, all over the world, when the client isn’t Read more

Working in the Industry as a Trainer and Coach, I am amazed to see that most Induction training programmes still only focus on the knowledge and skills required to manage a Recruitment process and rarely equip Rookies with the skills required to control their mindset and deal with the ups and downs. Once a Rookie Read more